Welcome to Hindh Originals. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. General Information
- Hindh Originals is a honey brand offering high-quality, natural, and ethically sourced honey products. All products and services provided through our website are subject to the following terms and conditions.
2. Product Information
- We strive to provide accurate information about our products, including descriptions, ingredients, and prices. However, we do not guarantee that the information is always 100% accurate, complete, or error-free. Product images and descriptions are for reference purposes only.
3. Order Processing and Payment
- By placing an order on our website, you agree to pay for the selected products, applicable taxes, and shipping fees.
- We accept a variety of payment methods, including credit/debit cards and online payment gateways.
- Orders will be processed and shipped once payment has been successfully received.
4. Shipping
- We currently offer shipping only in India.
- We will make every effort to ensure timely delivery; however, we are not responsible for delays caused by external factors such as weather, customs clearance, or courier service issues.
5. Refund Policy
- We offer a 10-day refund policy, but only for unopened products with the original seal intact. Products that have been opened or have damaged seals are not eligible for a refund.
- Refund requests must be made within 10 days of receiving the product. Please contact us with your order number and the reason for the return.
6. Returns
- Returns are accepted only for unopened and unused products. Return shipping costs are the responsibility of the customer.
- To initiate a return, please contact us within 10 days of receiving your order, and we will guide you through the return process.
7. Privacy and Security
- Your privacy is important to us. We collect personal information such as your name, address, email, and payment details for the purpose of fulfilling your orders.
- We do not share or sell your personal data to third parties unless required by law. We use secure payment gateways to process your transactions and ensure your information is protected.
8. Intellectual Property
- All content, images, logos, and designs on our website are the property of Hindh Originals and are protected by copyright and intellectual property laws. Any unauthorized use or reproduction is prohibited.
9. Limitation of Liability
- We are not liable for any damages, losses, or claims resulting from the use of our website or products, including but not limited to loss of data, income, or profits.
10. Changes to Terms and Conditions
- Hindh Originals reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the updated version will apply to all orders placed after the changes have been made.
11. Contact Us
- If you have any questions or concerns about these terms and conditions, please feel free to contact us at support@hindhoriginals.com.
By using our website, you confirm that you understand and agree to these terms and conditions. Thank you for choosing Hindh Originals!