At Hindh Originals, we take great pride in the quality of our honey products. Your satisfaction is important to us, and we want to ensure that you have a positive shopping experience. Below are the terms and conditions for refunds:
Refund Eligibility:
- We offer a 10-day refund policy for unopened products.
- To be eligible for a refund, the product must be returned with its original seal unopened.
Non-Refundable Items:
- Products that have been opened or the seal is broken are not eligible for a refund.
How to Request a Refund:
- Contact us within 10 days of receiving your product.
- Provide your order number and a brief explanation of the issue.
- We will guide you through the return process, and upon receipt of the returned product, a refund will be issued.
Refund Process:
- Refunds will be processed to the original method of payment after we receive the returned product.
- Please allow a few business days for the refund to be reflected in your account.
If you have any further questions or concerns, feel free to reach out to our customer service team. We are here to assist you!